Super Shuttle - Slept in airport because of poor Supershuttle service
I booked a shuttle on an evening when my flight was delayed.When I got there, the service desk was closed.
Waited on hold for 20 minutes with the 800 number. When I finally got an answer, they told me that they would have a van there at the airport within the hour. After more than an hour had passed, I called again and waited on hold for another 20 minutes. The caller said that they were still looking for a driver to come and get me, and that it would be another 60 to 90 minutes after that.
I ended up spending the night on a cold linoleum floor at Reagan International Airport because of their extreme incompetence. Now I am attempting to engage a scientific conference under extreme sleep deprivation.
If this would present a problem for you, do not book with these people at Reagan International Airport.With the exception of one employee who booked a cab for me the next morning after yet another shuttle did not show up, I am convinced that the rest of the crew at this location simply do not care about customers.
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "At this this very moment I am stuck in the state of Tennessee along with my 3 year old daughter and my 9 month old daughter... We were suppose..."
- "Delay by 1:50 hours, between Miami to Orlando 07/10/2015 • Restroom dirty and stop to put gas by 20 minutes and we didn't receive any refund or discounts just the..."
- "In March I had a shockingly bad MegaBus experience on various levels, and I've heard of similar from friends. When I got home that night, I wrote a review..."
- "Dr. Tony Mangubat is INCOMPETENT Dr. Tony Mangubat (aka Dr. E. Antonio Mangubat, Dr. Elmer A. Mangubat, Dr. E. A. “Tony” Mangubat, Dr. Elmer Antonio Mangubat), LA BELLE VIE Cosmetic Surgery..."
- "We left a message with James Perry, President of Lennar on Nov. 28,200SIX.We stated that Lennar should change their founding principles. Lennar states "highest standards for caring for their..."
- "ISHRS is a DISGRACE!! International Society of Hair Restoration Surgery is a DISGRACE!! This is a NON-COMMERCIAL posting/website. Any statements I make below are my own opinion. For reasons described below, the..."
- "I used this company this week to deliver an arrangement of flowers to a close friend. I upgraded to the medium sized bouquet. What was sent was just..."
- "Last September 12th driving on the highway i-35 SB when an unidentified object hit my windshield while going 70 mph. I was going from Austin to San Antonio and had..."
- "I made a big mistake and thought maybe this stuff would be decent. I do a lot of juicing and thought I could use this product when I'm in a..."