Super Shuttle - Slept in airport because of poor Supershuttle service
I booked a shuttle on an evening when my flight was delayed.When I got there, the service desk was closed.
Waited on hold for 20 minutes with the 800 number. When I finally got an answer, they told me that they would have a van there at the airport within the hour. After more than an hour had passed, I called again and waited on hold for another 20 minutes. The caller said that they were still looking for a driver to come and get me, and that it would be another 60 to 90 minutes after that.
I ended up spending the night on a cold linoleum floor at Reagan International Airport because of their extreme incompetence. Now I am attempting to engage a scientific conference under extreme sleep deprivation.
If this would present a problem for you, do not book with these people at Reagan International Airport.With the exception of one employee who booked a cab for me the next morning after yet another shuttle did not show up, I am convinced that the rest of the crew at this location simply do not care about customers.109d6d0e review #469433
You may also like
- " While traveling from BWI to New York during the Christmas holiday a few years ago with my young daughter, I encountered an Amtrak conductor with what appeared to be..."
- "My son and I went to NY on the lakeshore limited #48, on the way the dining car staff was rude and used profanity in front of my son! we..."
- "The following letter is what I sent to the President of Gray Line Bus Tours... you guessed it... no reply, they obviously don't care about their customers.Dear Grayline Official:On June..."
- "I am on my second Kuereg and after proper maintenance it has stopped working? ??? I would like a an emergency replacement. This is the second time this ha..."
- "I know that this is supposed to be a complaints site, but I had a good experience at my local pizza hut/Wing Street located on Greenville Street in Anderson SC...."
- "I bought a nice neat and tidy brown leather couch modelLatitude Sofa, RX Caramel. The cushions at the back, after the space of 2 weeks sagged to ugly sausage shapes,..."
- "Eighty-nine homeowners from Bakersfield, CA filed a lawsuit against LENNAR Homes for construction defects. Milstein, Adelman, and Kreger, the firm representing the homeowners, released a statement saying: "These..."
- "SFR Shops LLC or leatherfurniturecenter.com sold damaged goods, did not uphold delivery date, blamed the shipping company, would not return inquiries in a timely manner, lied and stated we would..."
- "I'm reading about the History of Fraud on the Energy Star Program and I hope that Lennar Home Builders will also read it and REMOVE their Energy-Star and Comfort Wise..."