Super Shuttle - Slept in airport because of poor Supershuttle service
I booked a shuttle on an evening when my flight was delayed.When I got there, the service desk was closed.
Waited on hold for 20 minutes with the 800 number. When I finally got an answer, they told me that they would have a van there at the airport within the hour. After more than an hour had passed, I called again and waited on hold for another 20 minutes. The caller said that they were still looking for a driver to come and get me, and that it would be another 60 to 90 minutes after that.
I ended up spending the night on a cold linoleum floor at Reagan International Airport because of their extreme incompetence. Now I am attempting to engage a scientific conference under extreme sleep deprivation.
If this would present a problem for you, do not book with these people at Reagan International Airport.With the exception of one employee who booked a cab for me the next morning after yet another shuttle did not show up, I am convinced that the rest of the crew at this location simply do not care about customers.review #469433
You may also like
- "In March I had a shockingly bad MegaBus experience on various levels, and I've heard of similar from friends. When I got home that night, I wrote a review..."
- "It's Aug. 25 and I'm on the 4:30pm bus from Jacksonville to Atlanta. Is there a specific policy that states a passenger is not allowed to sit in the 2..."
- "The following letter is what I sent to the President of Gray Line Bus Tours... you guessed it... no reply, they obviously don't care about their customers.Dear Grayline Official:On June..."
- "To say that I am disappointed with my Alienware purchase would be a complete understatement. I purchase their â€œpremier desktopâ€ product at the end of 2009. One week after..."
- "Eighty-nine homeowners from Bakersfield, CA filed a lawsuit against LENNAR Homes for construction defects. Milstein, Adelman, and Kreger, the firm representing the homeowners, released a statement saying: "These..."
- "Dr. Tony Mangubat is INCOMPETENT Dr. Tony Mangubat (aka Dr. E. Antonio Mangubat, Dr. Elmer A. Mangubat, Dr. E. A. “Tony” Mangubat, Dr. Elmer Antonio Mangubat), LA BELLE VIE Cosmetic Surgery..."
- "I will cancel my order because I am going to other place for some reason about me and my live-in partner were having trouble so I leave my live in..."
- "I'm working in Dubai and bought 2 watches. My trusted online seller sent the item through LRC which is a corporate partner of LBC. The item was received by..."
- "Purchased set of Pirelli Tires for skoda Octavia. One of the tire has developed crack which is deep enough to burst the tire during impact. Worst to this Pirelli has..."